Every business leader wants to have an inspired team. Every team members joins the team with an intention to be self-motivated to add value to the organization. But, something happens on the way and most business teams are no more inspired.

Inspired Team Members Happy At Work - Doing Their Jobs With Positive Mental Attitude

Why does that happen?

It also happens that the places of service where we expect people to be the least enthusiastic, we get an excellent service by an enthusiastic individual and where we expect people to be at their best (even in the private sector), we experience the worst.

Why does that happen?

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I usually do not like sharing negative experiences here on my blog. But my experience with Sheraton Memphis Downtown Hotel and Marriott East over the last weekend caused so much pain to so many people, along with us, that I decided to share my experience with you.

Tired And Exhausted People Waiting In Hotel Lobby To Check In At Standard Checkin Time

By the way, this is not the only time I have seen Marriott treating people this way. I was there last May as well and this time. I had seen a similar pattern last time as well but I thought it was a mistake then.

How Sheraton Mistreated So Many People

It so happened that I went to Memphis with family to attend a weekend conference last weekend. It was a planned event and I had booked my room with Sheraton Memphis Downtown Hotel in advance, paid the money in full and received confirmation in September itself (1 month in advance).

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