How Toll Free Numbers Can Boost Your Brand Identity

Kumar Gauraw

As an entrepreneur, have you thought about having your own toll free number? I was fortunate enough to have a business mentor in my life who guided me through the process early on in my business career.

Taking Toll Free Call From Office - Business Lady Taking To Customer On Toll Free

As soon as I started my first business venture, my mentor recommended me to get a toll free number. Realizing that it was an important tool for my business, I got one right away. To me, as a business owner, it simply made sense to look like a business.

I soon began to understand the real importance and potential power of toll free numbers. My goal in this post is to share a few important benefits of having a toll free number for your business. I am going to show how it can help you boost your branding, have more peace of mind while building your business.

Toll Free Number Boosts Your Brand Identity

Having a toll free number instantly puts you in the category of a serious business. If you are a business-from-home entrepreneur, it adds a tremendous value to your personal branding efforts.

If you are a business organization, a toll free number adds credibility to your company’s brand identity in the marketplace.

Your prospects and customers take you more seriously. A well setup toll-free number can be a great boost to a small business's brand image, and can help you generate more sales due to increased trust from your potential customers.

Awesome Features Of Toll Free Numbers

If you have been thinking that getting a toll free number is an expensive deal, then I have some good news for you.

A toll free number is no longer an expensive luxury that only large businesses once could afford. Instead, it is not only inexpensive but also a need for small businesses.

For less than $5 a month, you are now empowered to setup a toll free number of your choice starting with 800, 866, 877 or 888.  These numbers come to you with a lot of features  such as call forwarding, voice mail systems, extensions and much more.

The technology add-ons that come with the toll free services make it so worth it. If you're like most small business owners, online entrepreneurs running a business from a cell phone between jobs, classes and other assignments – toll free service can be a blessing.

When a potential customer calls, you can have your toll free service greet him/her with a personalized message that you can have prerecorded. For example:

Thank you for calling the Krishna World Wide Team. Please wait while we connect you with a team member.

Then, a virtual assistant (recorded message) will come on the line and ask the caller for his/her name. Then, while the caller is listening to on-hold music, you  will receive a call on your personal phone that will tells you who's on the line, and then if you want, it will connects you with the caller.

If you choose to decline the call or you don't answer, another message is played to the caller something like this:

Unfortunately, none of the team members are available at this time. If you please leave a message, I will return your call as soon as possible.

How To Get A Toll Free Number

You don't need to go through a big carrier like AT&T to get a toll-free number. There are several technology companies that you can buy a toll free number from.

There is a Wikipedia page with a great deal of information about toll free numbers. I encourage you to visit the page.

Toll Free Vanity Numbers – Great Branding Tool

Vanity toll free numbers are a way to have alias name for the digits. For example:

Don’t these memorable names make it easy for customers to remember these numbers more easily? It also is a great way to emphasize your brand name one more time through these simple to remember and branded vanity numbers.

Getting a vanity toll free number has the same process as getting a new toll free number. Most of the toll free provider companies also sell vanity numbers. Check if the vanity number is available and if it is, then go ahead and reserve yours today!


Do you have a toll free number for your business? How valuable do you think vanity numbers are to branding for a business? Please share your thoughts in the comments by clicking here.

Kumar Gauraw

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Kumar Gauraw is a Personal Branding & Social Media strategist helping entrepreneurs and skilled professionals achieve personal and professional success by developing leadership and leveraging the power of the Internet, Blogging and Social Media.

9 Awesome Thoughts So Far, Add Yours Now...

  1. Mike

    Hi Kumar, You have covered this topic very well. Thank you for explaining the need for vanity numbers. I was wondering how people get it. Thanks for the this.

    • Thanks Mike for dropping by and taking time to appreciate.

  2. We were so excited when we got our toll free number 🙂 It was more of a moment of pride than a business use at the time. But over the years it really helped us in many ways.

    • Yes indeed. We were so fired up about that 🙂

  3. You made the concept of 1-800 number more meaningful Mr. Kumar.Some hiding trick and potential asset of business was making this article more meaningful, I mean to say “Great Branding Tool” idea. One probably not see benefit for short time but its really adding value as time goes by..
    Thank for sharing this wonderful business tool.

    • Absolutely Atit. It pays great dividends with time. Thank you for sharing your views, brother!

  4. Great post! This really helps others.

    Didn’t know toll numbers can really boost the brand identity till date. Thanks for writing up!

  5. Yes toll free numbers surely helps offer better customer support. It builds trust in customers.

  6. Kumar sir, Really great article, you covered each and every point about advantages of toll free number, I am totally agree with your points.

Please Note: My goal is to host interesting conversations with caring, honest, and respectful people. Therefore, I reserve the right to delete comments that are snarky, offensive, or off-topic.